Blog When Vehicle History Is Missing, So Is Buyer Confidence Buyers decide whether they trust a vehicle long before they reach out. Before they call, click, or submit a lead, skepticism or confidence has already taken hold. When a vehicle’s… Read More
Blog How Buyers Are Shopping and What Dealers Can Do to Stay Ahead Buyer satisfaction reached record levels in 2025, even as affordability pressure, cross‑shopping, and complexity continue to rise. If you’re a dealer, this should have is wort… Read More
5m Read Blog Tax Refunds Are Up 10%. Is Your Dealership Ready for What’s Coming? Spring is here. And with it, tax refund season is underway. According to the most recent IRS data available, more than $100 billion in tax refunds has already… Read more
1m Read Infographic 5 Car Buyer Journey Trends Dealers Can Act on in 2026 This infographic highlights five car buyer journey trends from Cox Automotive’s 16th Annual Car Buyer Journey Study, revealing how shopper behavior, affordability pressure, and AI… Read more
27m Listen Podcast Be Where Buyers Are: How Marketplaces and Data Discipline Fuel 2026 Growth Lindsay Llewellyn, Shannon Powell, and Terry Schramm from Autotrader and Kelley Blue Book join Jade Terreberry to share the top trends they're hearing from dealers… Read more
3m Read Podcast Be Where Buyers Are: How Marketplaces and Data Discipline Fuel 2026 Growth Lindsay Llewellyn, Shannon Powell, and Terry Schramm from Autotrader and Kelley Blue Book join Jade Terreberry to share the top trends they're hearing from dealers… Read more
21m Listen Podcast Rethinking ROI: How Dealers Win in a Margin‑Compressed Market Micah Tindor joins Jade Terreberry to open the 2026 season with a deep dive into ROI as part of owning the R.O.A.D. and why it… Read more
9m Listen Podcast Plan the Work, Work the Plan: The R.O.A.D. Framework for 2026 Jade Terreberry, Senior Director of Strategic Planning at Cox Automotive, hosts a special new year episode to break down the R.O.A.D. framework—ROI, Omnichannel, Adoption of… Read more
18m Listen Podcast The ROI Revolution: AI, Leads, and a Culture That Converts Eric DeMont, Vice President at Urban Science, joins Jade Terreberry to unpack how data is transforming automotive retail. Read more
22m Listen Podcast Always‑On Engagement: How AI and CDPs Elevate Shopper Experience Yuriy Demidko, Chief Information Officer at Fox Motors, joins Jade Terreberry to demystify how AI and Customer Data Platforms (CDPs) are transforming automotive retail. Read more
11m Listen Podcast Start Small, Scale Smart: A Practical Path to AI for Modern Dealerships Guest Expert: Amy Anderson, Senior Director of Market & Consumer Research at Cox Automotive, joins Jade Terreberry to share powerful insights from the latest AI… Read more
