Five New Consumer Behavior Trends

During this webinar, Vanessa Ton, Senior Manager of Research and Market Intelligence at Cox Automotive, explains the study’s key findings as well as identifies the top five consumer-behavior trends. Ton also discusses what the study’s stats and results mean and point out what’s causing the new trends and shifts in auto-buyers’ behaviors. She also offers actions and strategies that dealers can implement now to increase consumer satisfaction and drive more business.